If it were possible to give a higher rating than 5 I would, 10 sounds good. We were greeted by Shinoda-san and the service he provided was outstanding. We felt like special guests from the time we checked in to the time we checked out. Staff was outstanding, Facilities were outstanding. Lots of indoor and outdoor activities. We will definitely be back.
Thomas
2024年12月
I know Hilton has been providing excellent service in hospitality industry. Hilton Odawara did it even better this time! I was going to Osaka from Odawara and needed help to ship my luggage over to an unmanned apartment. Siyeon, Ito and Goto has been really helpful to make sure I know what to expect and what details needed and what I need to do for receiving my baggage. Thanks so much Hilton Odawara!
Liong
2024年4月
A great location for families with kids. A really good indoor and outdoor pool area plus a proper swimming pool for the more serious swimmer. The room was very spacious, clean and the beds and futons allowed for a pleasant nights rest. The onsen area was very good.
James
2024年4月
The spacious well-maintained grounds and facilities are quite welcoming ; despite being large the lobby is furnished with enough comfortable chairs ,sofas that rugs that somehow makes one warm and at home. The room was well equipped with a spacious bathroom.
David
2024年12月
The best Hilton we stayed at! 24/7 gym, amazing pools open until 21.00, we got the best service ever. The hotel includes a shuttle from odawara station, and the service is sooo good! Everyone in the staff is kind, warm , and caring! Arrigato!! Thank you thank you thank you for such an amazing experience!!
Mark
2024年4月
The room was spacious and comfortable. We had the most beautiful sea view. Staff were attentive and friendly. The facilities are amazing. My 12-year old twins love it and want to go back very soon
Annelize
2024年4月
This hotel is beautiful. The pools and onsen were amazing. The staff was professional and accommodating. We felt taken care of the entire time. The food was excellent, particularly the breakfast buffet. There is a shuttle that takes you to town.
Edward
2024年6月
Great for families, especially with small kids. Pool water is warm has a bowling alley and small kids room. Hot spring water has a natural spring water and a cold water.
Ganga
2023年5月
The place and view and the hotel facilities.
Kourosh
2023年11月
Very attentive and well-mannered staff. The breakfast and dinner option. Location - away from the crowds. Beautiful surroundings.
Lindsay
2024年11月